Accessibility statement

What we have built in

• Every page works with a keyboard, with a “Skip to content” link and a clearly visible focus outline
• All content, prices, contacts and rules are readable without JavaScript
• Images that carry meaning have text alternatives; decorative ones are hidden from screen readers
• Form fields in the calculator have labels, and errors explain how to fix them
• Text can be enlarged to 200% and the layout adapts without sideways scrolling
• Animations are reduced if your device asks for reduced motion
• There are no time limits and nothing moves or plays automatically
• Pages are light, so they load on slower mobile connections

Known limitations

We are honest about what we haven’t finished. We have checked every page with automated accessibility tests and keyboard checks, but we have not yet completed screen reader testing on every device and browser combination. Wide tables, such as repayment schedules, scroll sideways inside their own labelled area on small screens. If you find something else, we want to know.

Report a problem

Tell us the page, what you were trying to do and the device or assistive technology you use. Our phone, email and support hours are not yet published.

Other formats

If you need information from this site in another format, such as large print or read to you over the phone, ask our support team and we will do our best to help.